Case Study from Parkes and Co

Parkes & Co was established in 1994 trading in the market town of Otley, West Yorkshire. By early 2001 we were managing about 75 properties, using a mixture of Sage Line50, Microsoft Word, Access & Excel, it was increasingly becoming difficult to find information quickly & became apparent that a specialist property management program was needed to allow further expansion & more delegation of tasks.

 We narrowed the options by only looking at software that would allow integration with Sage, therefore keeping our office accounts in the same format. After searching around we decided that RentAccom was worth further investigation. We were initially impressed by their helpfulness & assurances that they would change the software to cater for our individual preferences (they designed a statement to use our letterhead not the standard statement!).

 We tried a demo copy for a few weeks then had a demonstration in the office – we then decided it was time to purchase RentAccom, we did this in September 2001. We gradually added data & went live 1st April 2002. From that date to today we have used RentAccom to run our business, we now deal with over 250 properties & RentAccom has proved to be fantastic value for money & any problems we have experienced have been sorted out quickly.

Other Customer Comments

"We have been using RentAccom for over 10 years and have been very happy with the service we have received. In a very busy office, we appreciate the speed in which our problems are resolved"
Malcolm Dufton Associtates

"After receiving glowing references we decided on RentAccom. Since then we find the service provided by Visionbase Software to be of a very high standard
Maltings Property Management